“What are words for if not to inspire the hearts, minds, and actions of our employees and customers?” Brian Solis asks this before listing a series of buzzwords that operate as “crutches for characterless engagement,” and are “indicative of how businesses see (or don’t see) employees and customers.” His advice is simple: Take a moment [...]
The End of Business as Usual by Brian Solis
January 18th, 2012 · No Comments · Book Review
Tags:Brian Solis·Engage or Die·Groubal·New Communications·Pierre Levy·Social Commerce·Social Media Marketing·Social Networks·The end of business as usual