I am sure that I am not the only one to have been upset by United Airlines’ customer service many times – and complained. That’s why, this time, I have to admit that they have blown me away by the quality of their service!
Two weeks ago, I forgot a pair of reading glasses that look [...]
Entries Tagged as 'Entrepreneurs'
Amazing customer service from United Airlines…
October 11th, 2011 · 3 Comments · Book Review
Tags:Customer service·Red Carpet Club·United Airlines
Entrepreneurs! Tell the world how many jobs you have created at Startup Jobs Count
September 14th, 2011 · 2 Comments · Entrepreneurs
“Entrepreneurs are the engine for economic growth and jobs creation,” Chris Shipley, the founder of the GuideWire Group, reports. ”Now, it’s time to put some real numbers behind the conventional wisdom!” As a result she has created Startup Jobs Count.
Entrepreneurs! Speak up! It takes ages to get data from official reports. So getting back to the source [...]
Tags:Chris Shipley·Entrepreneurship·Job creation·Sramana Mitra·Startup Jobs Count
Apple: The magic of a steady revolution in our daily lives
September 2nd, 2011 · 1 Comment · Entrepreneurs, Talents, Innovators
This is a post that I wrote in French for Atlantico.fr earlier this week and that my daughter, Sophie Delphis translated.
The buzz generated by Steve Jobs’ announcement of his departure was unprecedented in the history of the industry. This is hardly surprising: even Jack Welch, former CEO of General Electric, and one of the most [...]
Tags:Andy Hertzfeld·Apple·Computing Tabulating Recording Corporation·Democratizing luxury·Innovation vs Invention·Leadership·Memorability·Steve Jobs·Susan Kare·Thomas Watson
Women@theFrontier: The Power of Empowering
August 21st, 2011 · 1 Comment · Entrepreneurs, Talents, Innovators
Earlier this week at the Tech Museum of Innovation in San Jose, CA, I was the keynote speaker at the second annual Conference of Women@theFrontier founded by Susan Fonseca-Klein, also founding architect of Singularity University, an interdisciplinary university based at the NASA Ames campus in Silicon Valley whose mission is to educate and inspire leaders to [...]
Tags:1M by 1M program·Courtney Macavinta·Entrepreneurship·Francine Gordon·Gloria Feldt·innovation·Jackie Parker·Joy Buolamwini·Leadership·No Excuses·Sandra de Castro Buffington·Singularity University·Sramana Mitra·Susan Fonseca-Klein·Women enterperneurs·Women shaping the Internet·Women@theFrontier
Go for it! The democratization of the video game industry
July 13th, 2011 · No Comments · Entrepreneurs, Talents, Innovators
Guest Writer: Jeremy Rossmann*
Nothing’s stopping you: Five years ago, you needed thousands of dollars and an established company to get your hands on a development kit from Nintendo, Sony, or Microsoft. To make things worse, there were no successful distribution channels for anything but the $20+ category of games. If you were an 18 year [...]
Tags:Defining success·Entrepreneurs·Jeremy Rossmann·Manifold Studios·MMO·Video game industry·WarSquared
Bootstrapping: OAC, or the Art of Empowering Aspiring Singers
June 27th, 2011 · No Comments · Book Review
Guest writer: Sophie Delphis
The program I’m doing this year, Opera Academy of California, is presenting a summer line up for pre-professional singers – including a series of master classes, five nights of selected opera scenes and three full operas – for the first time. This is a new venture, with a relatively small group and [...]
Tags:Bootstrapping·Empowerment·Enchantment·Guy Kawasaki·Opera Academy of California·Yefim Maizel
Democratizing entrepreneurship education: Sramana Mitra’s 1M by 1M program
June 6th, 2011 · 2 Comments · Entrepreneurs, Talents, Innovators
Sramana Mitra, a Silicon Valley entrepreneur and strategy consultant founded the 1M by 1M(One Million by One Million) program, “a framework for Capitalism 2.0,” she says, and which she “envisions as a distributed, democratic capitalism.” Here is what this means: Not everybody can, or even needs to, come to Silicon Valley to create a company. There are creative entrepreneurs [...]
Tags:1M/1M·BizSpark·Bootstrapping·Capitalism 2.0·Customer Validation·Economic development tools·Enterpreneurship education·Entrepreneurship·Incubator·innovation·One Million by One Million·Positioning·Sramana Mitra·Startup America·Startup Anywhere·Startup India·Success·The Art of the Start·Virtual Incubator·Weapon of massive reconstruction
Five tips for entrepreneurs in two minutes: Conversation with Jacques Birol
May 29th, 2011 · 2 Comments · Entrepreneurs
I was in Paris last month for the launch of the French version of Guy Kawasaki’s Enchantment (”Enchantement“) at one of the great business schools over there, ESCP Europe. The following day, I met with fantastic entrepreneurs at Le Camping, a six-month accelerator program located inside the Palais Brongniart. I had a conversation on the [...]
Tags:Age to start a company·Enchantment·Entrepreneur·ESCP Europe·Guy Kawasaki·Jacques Birol·Le Camping·Leadership·Shadow CEO
42 Rules for Your New Leadership Role, by Pam Fox Rollin: a constructivist approach to leadership
May 1st, 2011 · 1 Comment · Book Review
By Marylene Delbourg-Delphis @mddelphis
When I hear people speak of themselves as “leaders,” frankly, I cringe, and I tend only to notice the signs of their inflated egos. Most authentic leaders are usually somewhat understated, well aware that leadership is not a status that enables someone to apply “proven” recipes, but instead a continuous self-rebuilding process [...]
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From abracadabra to SEO power words
April 19th, 2011 · 5 Comments · Entrepreneurs
By Marylene Delbourg-Delphis
Abracadabra, “create as I say” in Aramaic, has been the power word of magicians for centuries. Today, when we tweet or blog, we all look for the power words that will grab the readers’ attention. What are they? This was the theme of a speech I gave to the class of Angelika Blendstrup [...]
Tags:Abracadabra·Angelika Blendstrup·Blog writing·Buzzword·Enchantment·Guy Kawasaki·Heather Lloyd-Martin·Jargon·Keyword discovery·Power word·Rhetoric·Robert Bly·Rules of socializing·Scott Stratten·SEO Copywriting·Text scannability·Text sociability·The Art of Turning Little Words into Big Business·The Copywriter's Handbook: A Step-By-Step Guide To Writing Copy That Sells·Unmarketing·Wordtracker