Grade A Entrepreneurs

By Marylene Delbourg-Delphis @mddelphis
If you are interested in social media and community management, you probably read Jeremiah Owyang’s Web Strategy on a regular basis – and if you don’t, subscribe now! Jeremiah, an industry analyst and founding partner of the Altimeter Group, has been analyzing social media trends and technologies, as well as their impact [...]

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By Marylene Delbourg-Delphis @mddelphis
The purpose of Social Media Metrics, subtitled “How to Measure and Optimize Your Marketing Investment,” by Jim Sterne is not to convince companies about the importance of social media: “If you’re still not sure whether social media is important or is important to your company, save this book for later.”  I’d love every [...]

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Marylene Delbourg-Delphis (Twitter: @mddelphis)
“Perhaps the biggest mistakes committed by businesses, personalities, and brands in social media occur when people jump into social networks blindly without establishing guidelines, a plan of action, a sense of what people are seeking and how and why they communicated, an understanding of where people are congregating, a definition of what they represent [...]

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While the media may have found Twitter, only 5% of Americans are currently using it, according to a research performed by Harris Interactive in April. This doesn’t mean that Twitter is a fad. The adoption of new behaviors is generally a much longer process than is usually anticipated by innovators and early adopters. The truth of [...]

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Ken Kaplan is the Broadband and New Media Manager in the Consumer and Social Media Team, which is part of the Global Communication Group of Intel. He embodies a new generation of PR: “Today, PR is not about messages, although they are in there. It’s about telling stories that connect to trends and that are [...]

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